Jan 15 2008
Protecting Mobile Content Providers Against Improper Billing Practices of Third Parties
Pending Class Action Points to Potential Pitfalls
While not directly involving mobile digital content provides, a class action lawsuit pending in Federal court in Massachusetts has brought into focus a practice that such providers must be aware of and protect themselves against. At issue in Knox and Esparza v. m-Qube, Inc. is “cramming” pursuant to which a cellular subscriber is automatically billed for mobile content services that were not purchased.
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